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FAQ: ShowMe for SharePoint 2.0
- What is ShowMe for SharePoint 2.0?
- How can I evaluate ShowMe for SharePoint 2.0?
- How can I buy ShowMe for SharePoint 2.0?
- What are the different editions of ShowMe for SharePoint 2.0?
- How much does ShowMe for SharePoint 2.0 cost?
- Why do my users need ShowMe for SharePoint 2.0?
- Can you provide examples of the sorts of tasks that ShowMe for SharePoint 2.0 will help my users with?
- Will 101 videos cover everything my users need to know?
- My organization is a SharePoint partner. How can I become a ShowMe for SharePoint partner to deliver end user training and help to my customers?
- How can I extend ShowMe for SharePoint to include custom training content and videos?
- My users do not have audio at their desktop - will ShowMe for SharePoint 2.0 work for them?
- I am cautious about changing my SharePoint deployment. What can you tell me about the changes that I need to make?
- What if I want to switch ShowMe for SharePoint 2.0 off?
- How can I remove ShowMe for SharePoint 2.0?
- I would like to deploy ShowMe for SharePoint 2.0 but I have many Site Collections and I do not want to deploy the videos many times. Can you help me?
- You mention the application is a Sandboxed SharePoint solution. What does this mean and what are the advantages?
- Can ShowMe for SharePoint 2.0 be used in MySites?
- Can I install ShowMe for SharePoint 2.0 on any version of SharePoint 2010?
- I have uploaded the ShowMe for SharePoint 2.0 WSP files to the solutions gallery but the activate option is not enabled - can you help?
What is ShowMe for SharePoint 2.0?
ShowMe for SharePoint 2.0 is a context sensitive help system for your SharePoint end users. It provides task-based instructional videos for your users on over 100 end-user and administrative tasks. ShowMe for SharePoint 2.0 is tightly integrated with SharePoint 2010 and provides help through the SharePoint ribbon, the Site Actions menu and search results.
back to topHow can I evaluate ShowMe for SharePoint 2.0?
Here are the different ways you can evaluate ShowMe for SharePoint 2.0:
- You can download and install an evaluation copy from our software page. The evaluation copy is fully featured, but is licensed only for use in an evaluation environment
- You can watch a demonstration of our solution at our demo page
You can download and install an evaluation copy from our software page. The evaluation copy is fully featured and will not expire, but is licensed only for use in an evaluation environment.
back to topHow can I buy ShowMe for SharePoint 2.0?
If you want to purchase licenses and activation keys, you can buy now from our online purchase page. You can buy online by credit card or by using your PayPal account.
If you prefer for your company to be invoiced, please contact us and we can help you set up an account directly with Point8020 Limited (restrictions apply).
What are the different editions of ShowMe for SharePoint 2.0?
There are three editions of ShowMe for SharePoint 2.0. All editions include a similar user experience but are built for different environments.
You can find information about the different editions on our Edition Comparision page
How much does ShowMe for SharePoint 2.0 cost?
You can find pricing information about the different editions on our Edition Comparision page
back to topWhy do my users need ShowMe for SharePoint 2.0?
ShowMe for SharePoint 2.0 cuts your training costs and allows you to get value out of SharePoint quickly. Our software is proven to drive adoption of SharePoint 2010 in your organization through an integrated user experience and bite-sized training videos for many of the tasks that users need to perform on a day-to-day basis.
back to topCan you provide examples of the sorts of tasks that ShowMe for SharePoint 2.0 will help my users with?
There are 101 videos provided with ShowMe for SharePoint 2.0 that answer questions such as:
- What is a document library?
- How do I add a document to a library?
- What happens when I check out a document?
- What is the SharePoint ribbon, and how do I use it?
- What are the SharePoint dialogs, and how do I use them?
- How do I add a column to a list?
- How do I recover an item I deleted in error?
- How can I add items in bulk to a list or library?
- How do I work with all the list types provided by SharePoint 2010?
- How do I work with SharePoint workflows?
- How do I work with SharePoint Designer 2010?
- How do I work with SharePoint Workspace 2010?
back to top
Will 101 videos cover everything my users need to know?
We have assessed the core tasks that are undertaken by users and ensured that ShowMe for SharePoint 2.0 covers those core tasks. Additional videos will be available on an ongoing basis.
back to topMy organization is a SharePoint partner. How can I become a ShowMe for SharePoint partner to deliver end user training and help to my customers?
For more information on partnership opportunities, please visit our partner page.
back to topHow can I extend ShowMe for SharePoint to include custom training content and videos?
Please see these videos to understand the content editing and delivery process.
back to topMy users do not have audio at their desktop - will ShowMe for SharePoint 2.0 work for them?
ShowMe for SharePoint 2.0 provides transcripts for each video. Each spoken word in the video appears as it is spoken at the bottom of the video and the full transcript is provided in the ShowMe for SharePoint 2.0 user interface. ShowMe for SharePoint 2.0 will work just as successfully for users who have muted their audio.
back to topI am cautious about changing my SharePoint deployment. What can you tell me about the changes that I need to make?
ShowMe for SharePoint 2.0 has been designed as a perfect example of a manageable and safe SharePoint 2010 solution. It consists of two SharePoint solution packages that are deployed as sandboxed applications. These provide a context-sensitive ribbon and a site template to store the help videos. There are no permanent changes to your main SharePoint site and comprehensive deployment instructions are provided.
back to topWhat if I want to switch ShowMe for SharePoint 2.0 off?
ShowMe for SharePoint 2.0 is a sandboxed solution that appears in the Solutions Gallery. Deactivating the solution will remove the changes from the ribbon and the site actions menu.
back to topHow can I remove ShowMe for SharePoint 2.0?
In the Solutions Gallery, you can deactivate the two ShowMe for SharePoint 2.0 solutions and then delete them. You can also remove the videos by browsing to the ShowMe for SharePoint 2.0 site and deleting that site.
back to topI would like to deploy ShowMe for SharePoint 2.0 but I have many Site Collections and I do not want to deploy the videos many times. Can you help me?
The Farm Edition of ShowMe for SharePoint 2.0 has been designed for just such a scenario.
back to topYou mention the application is a Sandboxed SharePoint solution. What does this mean and what are the advantages?
A sandboxed solution can be deployed by a SharePoint Site Collection Administrator from the SharePoint user interface and does not require the input of an IT Specialist or the use of the SharePoint Central Administration site.
Sandboxed solutions also protect the site from code that might perform poorly or attempt to make programming calls that should now be allowed. Providing ShowMe for SharePoint 2.0 as a sandboxed solution enables you to take advantage of this SharePoint 2010 feature.
NOTE: The Site Collection Edition of ShowMe for SharePoint 2.0 is a sandboxed solution. However the Farm edition will require a SharePoint Specialist with full administrator permissions to install it.
Can ShowMe for SharePoint 2.0 be used in MySites?
Yes. The best solution is to install the ShowMe For SharePoint 2.0, Farm Edition, and than all users will benefit from the solution in their MySites without requiring additional increases in quota storage and without having to configure the solution themselves.
Note that it is possible to install ShowMe for SharePoint 2.0, Site Collection Edition in a MySite, but you will likely need to have the storage quotas for MySites raised by the central farm administrator in your organization. By default, MySites are limited to 200MB of total storage, whereas ShowMe For SharePoint 2.0, Site Collection Edition requires approximately 250MB of storage for the videos in each site collection. We highly recommend the Farm edition for MySite usage.
Can I install ShowMe for SharePoint 2.0 on any version of SharePoint 2010?
Yes. ShowMe for SharePoint 2.0 works for all editions of SharePoint 2010 including SharePoint Foundation, SharePoint Server, SharePoint for Internet Sites, and Office 365
back to topI have uploaded the ShowMe for SharePoint 2.0 WSP files to the solutions gallery but the activate option is not enabled - can you help?
To activate a sandbox solution the sandbox process must be started. Contact your SharePoint administrator and he/she can use the following instructions to start the Sandbox service:
- Login to a SharePoint Server
- On the Start menu, click All Programs | Microsoft SharePoint 2010 Products | SharePoint 2010 Central Administration
- In the System Settings section, click Manage services on server
- In the list, against the Microsoft SharePoint Foundation Sandboxed Code Service item. click Start